Reference

How indohoki77 Handles Your Personal Information

Your account data — from your registration details to your DANA, OVO, and GoPay payment records — is collected and stored under a clear set of rules you can read right here.

Data collected only for account operationsDANA, OVO, GoPay records protectedYou can request data access at any timeNo data sold to third partiesAvailable where local law permits
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indohoki77 How indohoki77 Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Data

Live Chat Support Reach our account support team directly through the live chat window on the platform. We handle data queries alongside general account help, so you get one contact point for everything.
Email Data Requests Send a written data access or deletion request to our support email. Include your registered account name and the specific data you are asking about so we can process it without delay.
Account Wallet Help If your query is about stored DANA, OVO, or GoPay payment records specifically, flag that in your message. Our wallet verification team handles those separately to give you a faster, more direct answer.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply security measures at every layer where your data is handled — from the moment you submit a DANA deposit to the point your session ends. Players in Surabaya and across Indonesia access the platform over connections protected by SSL encryption, which means your login credentials and payment details are not transmitted in plain text. Our internal access controls mean only the teams that need your data to operate your account can see it.

SSL Encryption on All Connections

Every page load, login, and payment action on the platform runs over an SSL-encrypted connection. Your account credentials and e-wallet details are never sent in plain text between your device and our servers.

Access Controls on Account Records

Your personal data is not visible to the full team. Only staff directly responsible for account operations, payment verification, or dispute resolution can access your records, and those access events are logged.

Data Retention and Deletion Schedule

We keep active account data for as long as your account is open. Once you request closure, we follow a defined retention period before permanently deleting your records, in line with applicable regional requirements.

No Third-Party Data Sales

We do not sell, rent, or trade your personal information to marketing companies or data brokers. The only external parties who receive any of your data are the payment processors for DANA, OVO, and GoPay, strictly for transaction handling.

Your Privacy Policy Questions

These are the questions we actually get from account holders about how their data is used. If your question is not covered here, reach out through live chat or the support email and we will give you a direct answer.

We collect your name, contact details, and the payment method you register — DANA, OVO, or GoPay. We also record session and login data to keep your account secure and to verify transactions if a dispute arises.

Your DANA, OVO, or GoPay payment details are shared only with the relevant payment processor to complete your transaction. We do not share this data with advertisers, data brokers, or unrelated third parties under any circumstances.

After your account is closed, we hold your records for a defined retention period set by applicable regulations in the regions where access is permitted. Once that period ends, your data is permanently deleted from our systems.

Yes. Send a data access request to our support email with your registered account name and what you are asking for. We will confirm receipt and provide the information in a readable format within a reasonable timeframe.

Cookies on our platform track your login state and measure page performance on your device. You can manage or disable cookies through your browser settings at any time, though some account functions may not work correctly if cookies are fully blocked.

Contact us immediately through live chat or support email. Our account security team will review your login history, flag any unusual access events, and walk you through the steps to secure your account and payment details.

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